Frequently Asked Questions
Everything you need to know about your Dansko experience.
What is the return policy for Dansko products?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Returns must be initiated through our online portal to receive a prepaid shipping label.
How do I determine my correct size in Dansko shoes?
Dansko shoes typically follow European (EU) sizing. We recommend consulting our comprehensive size chart, which provides conversions to US sizes and tips for achieving the signature 'rocker bottom' fit.
How long does shipping take within the United States?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your order sooner.
Are Dansko shoes slip-resistant?
Many of our professional clogs and work collections are certified slip-resistant. Please check the individual product specifications for the 'Slip-Resistant' badge before purchasing.
Can I track my order after it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.